/docs.google.com/spreadsheets/d/1EuqjYthe9Yly-vDAf9lAowSJ1dpVdUYaYmQLR1jRKSE/edit?gid=0#gid=0

IT contact Sheet Logins page at the bottom a list of all the logins for

1. Remote into an office PC, or use CM on your PC and access the offices REP book. Sign into OD

2. Navigate to Set Up>Manage>Email, should pull a window with a single entry,

3. Confirm that Default and Notify are selected and Double Click to edit the entry

4.Confirm that the username/email matches what is on the IT Contact List for the region as well as the password, SSL is checked, Outgoing SMTP Server needs to be set to “smtp-relay.gmail.com”, Outgoing port needs to be set to 465, and email address of sender needs to be the offices email address. Select Save

5. To test, select any patient within OD and select “Email” change the “To” to your own email address and enter in a subject and press send.

6. Confirm that you get the “Sent” notification. If received then issue is resolved